By accepting delivery of product, you the customer agree to be bound by the terms and conditions listed below. The terms and conditions
below may be changed at any time without prior notice by HITCH EXCLUSIVES.
HITCH EXCLUSIVES offers a 60 day satisfaction guarantee. If you are not satisfied with your purchase, and you have not altered it in any
way you may return it at your expense (you pay shipping), for a refund. We charge no restocking fee. Expect a full refund except for
Do not sign for the delivery of your HITCH product if it is damaged. Inspect immediately. If the truck driver will not wait for you to
properly inspect the shipment you must note on the freight bill, "Driver would not wait for inspection." It will be sent back at no charge to
you and we will replace it. Please call us with any delivery problems immediately. (see Shipping)
Should you feel the product is defective, call us at (1-906-932-0212) and the defective part will be taken care of. The natural season cracks found in our
reclaimed timber and furniture are not considered a defect and the warranty does not cover this natural drying process. Hitch Exclusives does not consider
seasonal drying checks or scars that took place 100 years ago as a defect. We see them as an asset; Characteristics reminiscent of the former life of the
wood. We guarantee that the natural checking and scars do not affect the structure of our furniture but do enhance its beauty. Product abuse voids
The customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the product.
The customer bears all shipping costs and responsibility for the returned product.